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Terms and Conditions
Welcome to BuyJamaan! Thank you for choosing BuyJamaan to bring the timeless artistry of Tamil heritage into your life. By accessing or using our website, you agree to comply with the following Terms and Conditions. Please read them carefully to understand your rights and responsibilities.
1. Acceptance of Terms
- By accessing our website and purchasing products from BuyJamaan, you agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using our services.
2. Products and Services
- Handmade Quality: Our products, including Thanjavur paintings and custom paper bags, are handmade. Variations in design, color, or texture may occur, adding to the uniqueness of each piece.
- Product Availability: All products are subject to availability and may be discontinued without prior notice. In case an item is unavailable, we will inform you and offer alternatives or refunds.
3. Pricing and Payments
- Transparent Pricing: Product prices are listed on our website and are inclusive of applicable taxes unless stated otherwise.
- Payment Processing: All payments are securely processed through trusted third-party payment gateways. You are subject to their terms when making a purchase.
- Currency: Transactions are processed in INR unless stated otherwise.
4. Shipping and Delivery
- Delivery Partners: We collaborate with reliable third-party delivery partners to ensure timely and secure delivery of your products.
- Delivery Timeline: Estimated delivery times are provided but may vary due to unforeseen circumstances.
- Shipping Address: Please ensure that the delivery address provided is accurate. BuyJamaan is not responsible for delays or losses caused by incorrect addresses.
5. Returns and Refunds
- Eligibility: Refunds are available for damaged or defective products, incorrect items, or returns initiated within 7 days of receiving the item, as per our Refund Policy.
- Exclusions: Customized products, items purchased during clearance sales, or returns initiated beyond the specified period are not eligible.
- Process: Refunds will be processed after inspection of the returned item and will be issued to the original payment method or as store credit.
6. Third-Party Services
- Payment Gateways: Our secure payment processing is managed by third-party agencies. By using their services, you agree to their terms and policies.
- Delivery Partners: Orders are shipped through trusted third-party delivery services. Once a product is handed over for delivery, BuyJamaan is not liable for delays or damages caused by the shipping partner.
7. User Conduct
- You agree to use our website responsibly and not engage in fraudulent activities, unauthorized access, or actions that may harm our website or business.
8. Intellectual Property
- All content on the BuyJamaan website, including text, designs, images, and logos, is protected under intellectual property laws. Unauthorized use, duplication, or distribution is strictly prohibited.
9. Privacy Policy
- Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.
10. Liability Disclaimer
- While we strive for accuracy and reliability, BuyJamaan is not liable for:
- Delays in delivery due to circumstances beyond our control.
- Errors or inaccuracies in product descriptions or website information.
- Losses or damages arising from the use of our website or products.
11. Modifications to Terms
- BuyJamaan reserves the right to update or revise these Terms and Conditions at any time. Changes will be effective upon posting to the website.
12. Contact Information
- For queries related to these Terms and Conditions, please contact us.